Cancellation&Refund Policy

CANCELLATION POLICY
To reschedule or cancel your studio reservation without incurring an additional fee, please do so a minimum of five hours in advance of your reservation time. Ex: Reservation is for 12pm, you must cancel or reschedule before 7am. Please forward your confirmation email to Contact info@studio-35mm.com to reschedule your booking.
Upon cancellation, you will receive a credit for the dollar amount spent that can be applied toward a future rental. Your credit is valid six months from the date of the original reservation. Ex: A $500 purchase becomes a $500 credit to use within 6 months. 

Holiday setup bookings are NOT eligible for rescheduling, refund, or credit!

Cancellations and rescheduling requests received after the five hour mark are not eligible for a credit. Ex: Reservation is for 12pm, you notify of rescheduling after 7am.
ALL PURCHASES ARE NON-REFUNDABLE.